My original order died 8 months after use but the company replaced it quickly for me. It’s a convenient machine to sterilize my cpap machine and mask though
After 5 months of trying to get our machine repaired or replaced it took a stern letter to Amazon to remove vastmedic as a seller in order to get your attention at which time you did send a replacement machine. It should not have come to that. I think you need to work on customer service and taking care of responding promptly to those having problems.
Great product and so easy to use! Convenience makes use much easier. Cleaning equipment is more routine now, cleans ENTIRE machine by hooking up hose and placing machine in the bag and letting it run.
I am completely satisfied! The quality is impressive and results are superb. Highly recommended.
My wife uses a RESMED CPAP and we have wanted to get a sanitizer for a while but the ones that have been advertised on TV have been way too expensive. We decided to try this one because it said it would do the same thing at a much better price. We have been very please with it so far. The unit is pretty compact and very easy to use. The unit has two different modes, Ozone Cleaning and UV. The hose connects easily with one of the adapters and the mask fits inside the chamber nicely. The only thing that would not fit in was the water reservoir. We had a couple questions we sent to the seller and they answered them quickly. We have been really happy with the performance of this CPAP sanitizer! It works great and it was significantly a better value that others we have seen.
The UV light doesn't come on. the Ozone works fine. i've contacted the seller again today and i'll see if they reply with some resolution. if they do and i get a replacement that the UV works, then i'll up my star rating.The seller sent a replacement unit and it works great. I think you get more bang for the buck with the UV and Ozone cleaning. Great customer service. Nice to know they stand behind their products.
So glad I got this cpap cleaner. It is simple to use and gives me the piece of mind that my cpap circuit is sanitary. I have cleaned my circuit and mask every other day and cleaned it with the ozone once a week. So far so good.The only problem is the instruction booklet is written so small it's hard to read!Five stars so far!! Mike from California
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My original order died 8 months after use but the company replaced it quickly for me. It’s a convenient machine to sterilize my cpap machine and mask though
After 5 months of trying to get our machine repaired or replaced it took a stern letter to Amazon to remove vastmedic as a seller in order to get your attention at which time you did send a replacement machine. It should not have come to that. I think you need to work on customer service and taking care of responding promptly to those having problems.
Great product and so easy to use! Convenience makes use much easier. Cleaning equipment is more routine now, cleans ENTIRE machine by hooking up hose and placing machine in the bag and letting it run.
I am completely satisfied! The quality is impressive and results are superb. Highly recommended.
My wife uses a RESMED CPAP and we have wanted to get a sanitizer for a while but the ones that have been advertised on TV have been way too expensive. We decided to try this one because it said it would do the same thing at a much better price. We have been very please with it so far. The unit is pretty compact and very easy to use. The unit has two different modes, Ozone Cleaning and UV. The hose connects easily with one of the adapters and the mask fits inside the chamber nicely. The only thing that would not fit in was the water reservoir. We had a couple questions we sent to the seller and they answered them quickly. We have been really happy with the performance of this CPAP sanitizer! It works great and it was significantly a better value that others we have seen.
The UV light doesn't come on. the Ozone works fine. i've contacted the seller again today and i'll see if they reply with some resolution. if they do and i get a replacement that the UV works, then i'll up my star rating.The seller sent a replacement unit and it works great. I think you get more bang for the buck with the UV and Ozone cleaning. Great customer service. Nice to know they stand behind their products.
So glad I got this cpap cleaner. It is simple to use and gives me the piece of mind that my cpap circuit is sanitary. I have cleaned my circuit and mask every other day and cleaned it with the ozone once a week. So far so good.The only problem is the instruction booklet is written so small it's hard to read!Five stars so far!! Mike from California
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